Question 1

What are bulk materials?

Accepted Answer

Bulk materials include sand, crushed stone, gravel, topsoil, and other construction materials used for building projects, road construction, landscaping, and garden work.

Question 2

How do I choose the right fraction?

Accepted Answer

The material size (fraction) refers to the size of the stones or gravel. Smaller sizes are ideal for paving bases and pathways, while larger sizes are better suited for drainage, foundations, and road construction. If you're unsure, we'll help you choose the right option.

Question 3

How long does delivery take?

Accepted Answer

Delivery is usually completed within 1–2 business days after your order has been confirmed. In urgent cases, same-day delivery may be available upon prior arrangement.

Question 4

Is delivery cost included in the price?

Accepted Answer

Стоимость доставки рассчитывается отдельно и зависит от адреса доставки, объема заказа и выбранного материала. Точную стоимость мы сообщим при подготовке предложения.

Question 5

What is the minimum order quantity?

Accepted Answer

The minimum order quantity is 1 m³. For larger orders, we offer deliveries using 12 m³ , 16 m³ and 20 m³dump trucks.

Question 6

Can I choose an exact delivery time?

Accepted Answer

Yes. When placing your order, we will arrange a delivery time that is convenient for you. We always aim to arrive as scheduled, although minor delays may occur due to traffic or weather conditions.

Question 7

What happens if I am not on site at delivery time?

Accepted Answer

If you cannot be present, please provide clear unloading instructions in advance.

Question 8

How is the delivery cost calculated?

Accepted Answer

Delivery costs depend on the distance to the site, the order volume, and the type of transport required. Contact us for a personalized quote.

Question 9

How do I place an order?

Accepted Answer

Fill in the contact form on our website or call us. We'll confirm volume, price, and delivery time within 24 hours.

Question 10

Can I cancel or change my order?

Accepted Answer

Yes, you can cancel or change your order up to 24 hours before scheduled delivery. Contact our team.

Frequently asked questions

Bulk materials

Delivery

Orders